FAQ

Can I change or cancel my order once it has been placed?
We want you to enjoy your items as soon as you can! Therefore, we are not able to change or cancel an order once it has been placed.

How will my order be shipped?
We use e-packet which is very safe and reliable.

Where are you located?
We are located in Paris, France - the world capital of food.

How can I contact you?
You can email us at hello@smugkitchen.com

Do you ship internationally?
Sorry, not at the moment.

How long will my order take to arrive?
After your order has been processed, please allow 12-20 weeks for shipping (varies by location). 

Defective Product?
If a product received has manufacturing defects, buyers are entitled to request a product replacement within 14 days of receiving the item. If the case is deemed valid, Smug Kitchen will cover related costs to deliver a replacement.